Standards for Comments

We are connected to several social networks, including Facebook, Twitter, LinkedIn, and YouTube. We are testing out our commenting system on this blog. Our goal is to handle comments and replies made by the public according to the following standards:

The purpose of this blog is to deliver news and event information from the City of Reno to people who are interested in our programs and activities. We will make every attempt to review comments submitted every work day, before noon.

If someone posts a comment that requires a response, it will be answered with a status of the response within 16 work hours (two work days) and with the full response within five work days.

Posts or comments requiring a service request will be submitted to Reno Direct for inclusion in the customer relationship management system.

City employees will immediately remove any comment which violates any local, state, or federal law regarding discrimination, harassment, or violence. In addition, if the content contains offensive language, is discriminatory, a commercial message, or is out of context, then that content will be removed.